US: (877) 439-9734 CANADA: +1-831-689-9734
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We want you to be completely satisfied with our product but if you're not, we make returns easy.
If you're not happy with what you've ordered or if you have left-over product, you may return any un-used product within 60 days of receipt for a replacement or complete refund of the product cost without any restocking fee.
Shipping costs are non-refundable unless the product arrived damaged or was otherwise not correct due to our error. We strongly recommend that you order samples before placing a larger installation order.*
Custom Orders are non-refundable.
To make a return within 60 days, please call us toll free at 1-877-439-9734 (US only) or 831-689-9734 , let us know the reason for your return. You may also email us with details or questions to: firstname.lastname@example.org
The product you are returning should be packed in its original container with enough packing material to keep it from moving inside the box during transport. Enclose a copy of your order. We must receive the product in new, resalable condition in order to provide a full refund or replacement (insurance is recommended).
800 Estates Drive, Suite 100
Aptos, CA 95003