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General Shipping Info:
Samples are shipped by default via US Mail. You may override this default option and select expedited UPS shipping for an additional charge. Changing the shipping of a Sample Order from Free Shipping to USPS Priority Mail will cause you to pay for shipping and not change the delivery time of your order.
Our site calculates your shipping charges before you finalize your order. To calculate the shipping charges for the items in your cart, simply click on Shopping Cart and then in the Shipping: box, enter your Zip Code and click Calculate Shipping. Our site shipping estimator has been configured to be as accurate as possible, and we do not intend to make a profit on shipping charges. When shipping your order via UPS we will email your tracking number when your order is shipped.
We have partnered with Bongo International to service our international customers.
Checkout by clicking the “Outside the U.S.?” button or at checkout, choose your international destination from the country drop down menu. Once you click the button or select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
If you have any questions about your international order, please contact Bongo International directly.
For returns of products shipped Internationally, please contact Bongo International directly regarding their terms and conditions.
This map is a general representation of UPS Ground transit times from our warehouse in APTOS, CA 95003