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We want every customer to feel as if they are our only customer, and to enjoy the experience of working with us so much that they talk about it. So it is a big thrill when people take the time to tell us that we're on the right track. Here are some customer quotes:
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We recently completed our kitcken backsplash using glass tiles from Modwalls. The experience was wonderful from our samples to actually receiving our perfectly packed packages. Not a broken tile amongst the bunch. We used the 1x2 inch glass subway tile in the color Dune and around the window we used the 1x1 inch Dune frosted/glossy combination. The kitchen looks just the way I imagined it would. We have gotten so many compliments! Thank you for such wonderful service as well as the wonderful projects you carry. We are moving on to the bathroom and I am checking out the cork floor tiles! |
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Lisa Enger
March 1, 2010
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Sarah helped us with this custom blend/order.
It turned out so great, we get compliments every time we have someone over! It was such an awesome makeover! I have a bunch more and higher res if you need them. If you end up using these we will take the credit as we are going to do our bathrooms next month. Let me know... |
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Thanks, Will
Will Stacy IV
January 21, 2010
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Thanks for giving us a great product. It turned out beautifully.
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Stephen R. Lazarz
Baltimore Vintage Properties, LLC
January 16, 2010 |
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Sarah,
Thanks for the follow up. I did receive the sample I ordered from Modwalls. I probably should have gone with a higher percentage of white and less light green, but it was great to be able to see how the colors look together in a real sample and not just a picture online. I have since gone back in a looked at more samples and gone through more pictures; there's so much to look. I suggested your website to a couple of friends and showed them the sample I received.
Anyway when I am ready to start on the bath I will definitely come back and do some shopping at Modwalls. |
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Thanks again,
Chris
January 15, 2010
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Hi, we did receive the samples. They were so carefully packaged it was amazing. Just trying to decide between the two colors but I will definitely be placing an order soon. The tiles are beautiful, just what I was looking for and couldn't find anywhere out here. I look forward to my tile backsplash and will send pictures when it is completed. You will be hearing from me soon. |
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Lisa
January 23, 2010
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I got the samples and am still in the decision making process. I appreciate your cutomer service, and love your products. |
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Tracy
January 15, 2010
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I attached pictures of the ModDotz and the ModRocks I used on a project here in Branson, MO in hopes that you can use it on the website and I can get some free tile :) I have a couple jobs lined up in the next couple months and will be ordering from you guys, thanks for the great service =) |
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Joseph Olsen
January 7, 2010
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Attached is my finished DIY project using Lush Reef subway tiles. Thank you for your excellent service. I appreciated your no hassle
replacement of tiles that were broken during shipment. |
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Robert
January 2, 2010
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We recently completed our kitchen featuring the Big Sur Tile. We absolutly LOVE it! It perfectly matches the colors of the cabinets, granite, and paint. Everyone who enters our kitchen raves about how perfect the tile is. Thanks so much! |
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-Tracy
December 19, 2009
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Hello All,
I'd like to (finally!!) share a few photos from the project...a galley-style laundry room which serves as a second entry into the home, so while small, needs to be practical with a strong visual impact. The under-cabinet lighting really brings out the depth and hues of the glass mosaics. Very good investment. Excellent experience with modwalls (product, customer service, tech support). Will certainly be using again on future projects. |
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Zak Studios
Trabuco Canyon, CA
December 4, 2009
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Hey there Modwalls.com! I just made a post on my blog about how much i am loving your website and your products! Thanks for being today's design love.
Check it out if you're interested http://hishouseherhelp.wordpress.com/ |
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Best, Micaela
December 8, 2009 |
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Hi Modwalls,
Thanks for checking out my blog. Our new tiles from Modwalls really complete the look of our kitchen. We've gotten so many oooh's and ahhh's from our guests. You can definitely purchase the photos for use on your website.
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Best Regards, Dara
HelloHouseBlog.blogspot.com
December 7, 2009 |
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We received our tile and it is GORGEOUS! And, it is so pretty that we have decided to take the tile to the ceiling so I will be ordering more next week. The tile contractor cannot get over until Monday for the measurement. He agreed that the extra tile would really give the kitchen the extra punch I was looking for. I have recommended modwalls to everyone I know and our contractor intends to use modwalls now. Glass tile is very popular here, but extraordinarily expensive and a limited variety. I could not find a dealer here that would even allow me to check out a sample to see if it would work in our kitchen. Needless to say, I just walked out. So, again, I just want to say it has been such a pleasure working with you all. |
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Karen H.
November 20, 2009 |
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Thank you for the follow-up! We received our samples promptly and loved the fact that they were available for such a reasonable charge.I also wanted to say how impressed we were by the modwalls’ relationship with Hope Services. What a wonderful partnership! I wish more companies would engage with the community like this! Aside from the great selection and pricing from modwalls, the existence of the community partnership definitely made us want to order our tiles from your company. Great work! |
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Jodi S. Sacramento, CA
November 18, 2009 |
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Your website is, by far, the best tile site around. And I think I've looked at them all! But I keep coming back to yours! The gallery is so great to get ideas from and to see what others have done. It's amazing how tile can perk up a room!
Thanks for any help you can provide! |
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Stacie L.
November 17, 2009 |
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My name is Roger Garcia, and I'm an interior designer in Los Angeles. I've been very excited by your products since I was introduced a number of months ago. In fact, I have them specified for a current project slated for Osaka, Japan. They really feel like the freshest materials going today!
Keep going! I love your stuff!! |
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Thank you, Roger Garcia Designer Tri-Space International Los Angeles, CA
November 12, 2009 |
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Recently I ordered beautiful glass tiles from modwalls with which we created two beautiful kitchen backsplashes for. I also talked to Sarah, your customer service star in the process and you are so right—she was so nice and helpful. I wish her a most wonderful vacation.
Thanks again!!! |
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Sherry N.
Houston, TX
November 9, 2009 |
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Thank you and thank you for such great customer service (so hard to find these days). |
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Kate S.,
Baltimore MD
October 15, 2009 |
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Yes, I did receive your samples. They are fantastic! We are trying to choose between the blend with the browns or the blues. Originally I had wanted to go with all Copperopolis, but have decided the blend will better suit the kitchen.
Thank you for your follow-up. In today's business climate that is so refreshing. |
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Karen A.
October 7, 2009 |
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Your products and selection are wonderful, and the customer service has been first rate even for someone who has only ordered samples. Thanks again. |
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Eve I.
Orlando, FL.
October 7, 2009 |
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Your entire customer service and company interface has been fast and enjoyable. Even had a few technical questions that were handled by chat/email on a Saturday!!!
The samples were all gorgeous, so "deciding" was the most difficult part of process! |
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Best regards, Kate Z.
October 2, 2009 |
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I did receive the samples and was VERY happy with them. I plan on using one of them, but am in the process of figuring out the design for the kitchen backsplash and how much I will actually need to order. Thanks for following up. The sample package you folks offer is a GREAT deal and really helped me finally pick a tile I liked! |
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Jessica L.
October 2, 2009 |
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Attached are some pics of my kitchen project. We used Bora Bora. Thank you so much, the tiles are beautiful and my kitchen looks great!!! |
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Sincerely, Geri M.
October 2, 2009 |
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We love this tile!!
Feel free to post on facebook...we're fans! = ) |
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Sally & Mike S. Hobart, Indiana
October1, 2009 |
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Thanks for following up! I haven't ordered yet, but plan to get the brio blend in acqua. I absolutely love them! Also, everyone I've showed the samples to love them (even in Home Depot), so I've been giving everyone your website address! |
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Marian D.
September 29, 2009 |
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You have such great customer service and such COOL products. When we get around to remodeling our next room you can rest assured that we will be back to modwalls.com to get more tile. We have also passed your cards off to several friends. I'll try to get around to sending a picture with a better Pleasure doing business with you! |
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Alison B.
September 21, 2009 |
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I am an avid online shopper for whatever I need. I had already decided on glass tile for kitchen backsplash for my remodel and was looking around the web for ideas. I found your website by chance and fell in love with the 4x4 lush tiles and the pictures of the IKEA kitchen. The pictures happened to have the exact same cabinets that I was getting as well. I got the Lush tiles in Tomato, Dune, Chocolate, Goldfish, Merlot and Leaf. They arrived extremely quickly and carefully packaged. I had previously painted my kitchen lime green and I wasn't ready to give up on the lime green altogether. With the Leaf tiles I was able to keep that splash of color. I painstakingly peeled the tiles away from the mesh backing and then spent almost an entire day coming up with the pattern. I love my kitchen. The best part, by far, is the backsplash. I have attached pictures of how fabulous it looks. I did not take great photographs but you can really see in the pictures how reflective the glass is. It looks even better in person!
Now, I am planning on a couple bathroom remodels. One is going to be more traditional and the other a bit more fun. I recently bought some samples of the 1x1 Brio tiles. Again, they arrived extremely quickly. And, what a pleasant surprise to get almost twice as many samples as I requested! I still haven't quite figured out exactly how I want the bathroom to be but I have a lot to work with.
Thank you for making it easy for me to get exactly what I wanted! |
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Ellie P.
September 20, 2009 |
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We recently completed a remodel of the main bathroom in our 1954 midcentury ranch. We used ModDotz for the backsplash around the sink and in the tub/shower combo. We are really happy with how it turned out. The tiles color referenced the original bathroom, but are up to date, clean, modern, and fun...just like we wanted. |
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Thanks! Jahn & Julianna Long Beach, CA
September 14, 2009 |
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I LOVE this tile! So glad I found you!
Thanks so much. |
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Alison B.
September 13, 2009 |
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Thanks for all your help with our kitchen. We are very happy with the results. Everyone says the tile is the highlight of the kitchen. |
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Rich & Rachel S.
September 10, 2009 |
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My husband and I searched high and low for high quality glass tiles and finally found them at modwalls: Lush's "Daisy" and "Stem" 3x6 subway tiles which we used in random pattern for our kitchen back splash. We are so pleased with them! At night, we leave the under counter lights on and our kitchen gleams!
Our next project: the master bathroom. We'll surely look you up again for our tiles.
Thanks, modwalls. |
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Elizabeth A.
August 31, 2009 |
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Hello Sarah and Rebecca,
I am writing to thank you both so much for your help in providing your beautiful tiles for our television show, Destination Design! We were waiting to hear if our show would be picked up by the network, HGTV, and we were delighted to get the green light this week. We are incredibly grateful to modwalls for helping to make our pilot a success, and for providing the beautiful green glass tile that served as the stunning centerpiece for our design.
Thanks again, and we very much look forward to working with you in the future! |
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Best, Nicole Bhow
Design Assistant to Taniya Nayak
HGTV's Destination Design
August 28, 2009 |
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We recently installed a custom Brio Blend backsplash in our 55 yr old kitchen. Cupboards were painted which were very plain front oak; we sanded, added bead board trim and re-painted (white on top, green on bottom) and glazed. It gave the kitchen an old-fashioned look appropriate for the house, but it all came together with the new countertops, bronze hardware, and beautiful green mix backsplash. The backsplash really made the whole kitchen look new; it is beautiful, and I had so much fun choosing the colors and patterns!
Thank you, modwalls! |
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Sue D., Waynesboro, GA
August 18, 2009 |
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Thanks for following up.
My husband and I were very impressed with how quickly we received our order. I think there was only a 2 day turn around. The samples were great and helped tremendously. We are not quite ready to move forward with our bathroom project yet, but will be fairly soon. We've shared your website with a number of friends and family members because we were so impressed with your products and service so far.
Thanks again, |
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Sunny B.
August 17, 2009 |
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I have included a couple of photos of a back splash we did using your 4" stainless tile. This was a 40's cape cod that we have done extensive work on over the past couple of years. This particular project was a kitchen remodel featuring flush inset custom cabinetry. We think it turned out great and have received a lot of compliments on the backsplash. I have included a couple of shots for your review. We will also be posting these on our new website, set to launch August 17th. Please let us know if it would be okay to link to your site. Finally, this is our second time using modwalls and we have been very pleased with your product and services. Thanks! |
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Geoff Kellogg
President
KellCraft Design Build Spokane WA
August 13, 2009 |
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Hello! We received our custom Brio blend order last week and completed the installation – I absolutely LOVE it. The colors make me happy every time I walk into my kitchen! Installation was a breeze, especially since my husband did all of it… I’ve referred your site to several friends, the tiles gives such a great look- so much better than all the boring neutrals at the hardware stores.
Thanks so much, |
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Karen T.
Charlottesville, VA
August 10, 2009 |
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Hello, what a wonderful and user friendly site that you have developed. I loved it! The many pictures that you have give a customer the option of looking at the many different and elegant designs that can be achieved with your product. I really enjoyed using the "custom design" feature in which a customer can design his or her own tile. What a wonderful concept! I wish you continued success with your company. |
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Claudia W.
August 10, 2009 |
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Dear modwalls, when we decided to give our kitchen a new look, we knew we would have a problem with matching a new countertop and back splash with the existing floor. We were right! Our kitchen has very little wall space and we searched high and low to find either tile or wallpaper that would have all the colors of the floor, or at least enough of the colors to pull everything together. Appliance color was also a problem since the existing floor did not have white, beige or black in it. I was so excited when I found modwalls. We choose three grey hues, three taupe hues, added 5% of a blue hue found in the floor and 2% black to pull in the new black appliances. After we designed the blend and received the sample from modwalls, we were so thrilled we decided to tile the entire kitchen. Our ceilings are sloped and the tiles were somewhat easy to nip and install. Thank you very much for a wonderful product and for "tile blender". We love our new kitchen and love modwalls! |
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Jill S.
August 7, 2009 |
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We built a beach-inspired dream home and this tile fit right into that theme beautifully. We used the 1x2 glass tile in Fog Bank for kitchen backsplash and the 1x2 tile in the Hamptons Blend as an accent in our walk in shower as well as the vanilla matte ModDotz for the shower floor. The tile is simply gorgeous. It met and exceeded our expectations. We are so thrilled that we found modwalls online!
Thanks for beautiful tile and great service! |
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Chris & Beth W.
July 9, 2009 |
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I just placed the order, thanks for your speedy response. I LOVE this company, especially your support of people with developmental disabilities. I worked in Supported Employment for years. I am so pleased with my tile, and even the contractor is impressed especially when I told him how quickly I received it. As soon as the bathroom is complete I will be sending you pix. You guys ROCK!!! |
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Vickie P.
May 28, 2009 |
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We placed an order with Modwalls and are so happy with the results. The customer service that you provide is amazing! I am attaching a few photos as I heard that if you do send photos that Modwalls will pay $50 for them. I have to say, our kitchen looks amazing, so I hope the photos help with your sales :). Please let me know if you have any questions. Please also let me know if there is anything else I need to do.
Thanks again! |
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Michelle M.
May 21, 2009 |
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Rave reviews for our custom blend tile from Modwalls. Tile was recieved in the exact time quoted and in perfect condition. Installation was easy and the final results are fabulous. Couldn't be more pleased. Will definately recommend to everyone!
Thanks, |
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Edwin & LeeAnn L.
May 11, 2009 |
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Modwalls Brio Tile- Super Satisfied Customer! Our total home project renovation is ALMOST complete, but it would not be so if we didn’t send you our Modwalls “show and tell”. We absolutely LOVE your product and it definitely shows within the end result!
Thank you again! |
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Gwen T.
April 20, 2009 |
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We ordered several samples of tile from modwalls and decided overwhelmingly on the Lush 1x2 blend called Hamptons. The ordering process was very easy and our shipment arrived in a very timely manner. Upon arrival we inspected our order to find not one chip or loose tile which attests to the excellent packing job. Installation was done by a local contractor by the name of Jacob's Tile, LLC. He also commented on the superb packing of the tiles. Now that the tiles are installed they look even more remarkable. We are very happy with our purchase and would recommend modwalls products.
Thank you modwalls for a great product. |
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Susan H.
April 9, 2009 |
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Here are some pictures of our backsplash in our new kitchen. We also have a small wine bar area that has the same tiles. We love it...it really ties it all together and is very unique for our area of the country. We are using the samples we've ordered as coasters, which is very cute. We've gotten lots of comments and we are letting everyone know where we got the tiles!
Thanks for all of your help. |
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Jane M.
April 7, 2009 |
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Attached are several pictures of my remodeled kitchen using your Lush Blend Santa Monica glass tiles. I absolutely LOVE the way my new kitchen looks. Everyone that has seen it says they love the tile!! I'm so glad I selected this tile, I think it really gives the kitchen that Wow factor! Thank you for your ease in ordering and timely shipping. Every piece arrived in perfect condition (not bad for several boxes of glass tiles)! It was a pleasure doing business with you and I will continue to refer you to all my friends.
Thanks again, |
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Karen W.
March 30, 2009 |
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I have had a great time “designing” my own custom tile to go in our soon-to-be remodeled kitchen. You truly have a unique and fabulous product that is also very affordable. And the customer service so far is great – a definite plus, especially this day and age. Thanks for following up and I look forward to seeing your product in our new kitchen. |
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Regards, LeeAnn L.
March 20, 2009 |
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I am impressed at how quick, professional, and personal your service has been—every step of the way. Thank you for your help. It makes extensive renovations so very much easier. |
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Hope K.
March 12, 2009 |
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Thank you for your email. Yes, I received my sample tile blend and was more than pleased, I was very impressed. The colors were exactly as I had hoped and maybe even better. Navigating through your site was a breeze and I was happy to find many modern tile products. The tile mixer online tool was a great bonus. And then when I realized I could order an actual sample of my blend, I was delighted as that was the sell for me. Great idea and thanks for thinking of the customer.
I will be excited to order my blend soon, and expect the product to be the best.
Thank you again. |
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Teresa M.
February 28, 2009 |
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Attached are 3 photos of our custom blend that we like to call Bishop's Blend. We built a new home this past summer and I was having trouble finding just the right earthy/organic color combination in the glass tile blends that were available in the market. Modwalls to the rescue! I seriously played with your custom blending tool for hours until I came up with I deemed the perfect mix. Originally we were just going to tile the wall behind the stove and sink, but when the tile arrived, I loved it so much that I had to put it more places! We ended up ordering additional tile and installing it adjacent the stove, adjacent the sink, in the butler's pantry, and in the bathroom just off the kitchen.
Thank you so much for a beatiful product. |
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Angie P.
February 25, 2009 |
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Thank you for the follow-up. The samples were beautiful and we have placed an order with modwalls. We love the idea of having our pictures on the web, we will just need to remember to take the pictures! Great tiles and great service! |
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Kate S.
February 17, 2009 |
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I really enjoyed making my own custom blend. I searched for quite some time looking for the color combination I wanted. I never did find it until I found your website. To be able to create my own blend of the colors that I wanted and name the design was just an added bonus. I found the process very easy and fun to navigate. It was my pleasure working with modwalls.
Thank you. Have a great day, |
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Keith S.
February 6, 2009 |
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Hi modwalls, I received my sample and I’m soooo excited! The sample is gorgeous and its exactly what I’ve been looking for. I’ll be placing my order soon....as soon as I figure out the exact square footage I need for my kitchen. Thank you for great service!
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Best, Kathy K.
February 5, 2009 |
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Hi, I wanted to pass on photos from our kitchen redesign project. We took out the standard white ceramic tile counter tops and replaced it with honed black granite. The highlight of the kitchen though, is our glass tile backsplash from Modwalls. We used Lush 3x6 tiles in Cloud, Rain, and Vapor Frosted.The tiles look awesome and get the most compliments from our friends and family. And, working with Modwalls was great. The tile samples were shipped quickly and we were able to see the tiles against the walls in different light. After that, ordering was a piece of cake. The tiles were securely packaged (none broken) and arrived within a weeks time. I initially made a mistake on the order, but was able to send back the unused tiles for a full refund, without any hassle. Truly a pleasure doing business with you. We have since passed on our recommendation of Modwalls to many friends and acquaintances.
Thanks! |
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Kiera W.
January 19, 2009 |
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We couldn't be happier with our modwalls tile! The Lush Blend Mendocino tile we purchased is absolutely gorgeous! We get compliments from everyone who sees it. It really makes the kitchen! Your staff was great to work with. We searched many other online tile stores, but none had such beautiful and unique tile blends as you. Hope you enjoy the photos and please use them on your website if you want. |
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Lindsie K.
January 9, 2009 |
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Hi, I just spoke with Sarah who was very helpful in relaying information regarding the return of leftover tile we have after our installation. I was wondering if you needed photos of our installation since I saw you had none for our kind of tile (Lush Mendocino). The photos of the other tile installations were helpful in selecting the kind of tile we wanted. We were very pleased with the quality, your secure green packaging and free shipping, and your friendly service.
Thanks! |
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Kia S.
December 15, 2008 |
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Thanks Sarah. You and your company not only have great products you have great people. You responded to my emails quickly and even called to let me know my tile was in stock again. I appreciate your prompt service. Kudos to you all.
A satisfied customer- |
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Michael S.
November 27, 2008 |
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My husband and I purchased modwalls tile for our kitchen. It was such a great experience. We did it ourselves and it was so easy to do it.
Thank you,
PS: Everybody loves my kitchen. |
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Maria P.
September 25, 2008 |
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Good evening. See the attached pics of our just-completed bathroom flooring using the vanilla ModDotz. As I think I mentioned earlier, my wife and I must have looked at a hundred different tile designs, and ordered a dozen or more samples, before we settled on your penny round. I'm so glad you responded and helped me inform my choices, and I'm really happy I took your advice. We couldn't be happier with the results. Your suggestion of the penny round with a grout that matched the wall tile color was brilliant. (FYI, turns out this light brown color is called "Sahara Tan", which was quite popular in the 50s.) Anyway, this tiny bathroom, which only a few weeks ago was practically unusable, has been transformed into a thing of beauty. I really like the look! It may not be exactly period accurate, but it's certainly of the period. It looks like the tile that should have been there from the beginning.
Thanks again for your advice and great service. |
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Take care, Bill
September 20, 2008 |
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I just created my dream kitchen using your 'Brio Blends' Emma pattern and I wanted to send you a picture of my kitchen. I’m a very satisfied customer! |
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Russell D.
September 18, 2008 |
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The tile is absolutely stunning. It's the first thing people notice when they walk in -- definitely the wow factor of the kitchen. I've recommended your website to several people including the tile setter who installed my backsplash! He said it was the best glass tile he'd ever worked with and was surprised at how reasonable your prices were. The installed products include the Lush 3x6 cloud and Lush 2” blend Santa Monica.
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Sharon G.
September 18, 2008 |
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I received the samples and was very impressed......I called to request a brochure on your product and was told they were in the process of producing one and I would be receiving one once they were done. We are in the planning stages of building a house so I am exploring options....but my husband and I were very impressed with your product. Keep up the good work. |
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Sharon H.
September 16, 2008 |
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Thank you for checking back with me. I did receive my samples and am very impressed with them. We will keep them in mind for future projects. Thank you for being so customer oriented. It's nice to deal with a company that cares.
Cheers, |
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Todd N.
September 15, 2008 |
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I have received all six samples ordered. I really appreciate that the samples were sent priority mail as I received them 2 days after placing the order. I must say all of the tile samples exceeded my expectations. We have ordered 31 sq ft of 3 x 6 tiles in Dune. By the way, I never would have thought an on line company located in CA would have the best price. We looked at five stores here in Indy and several other on line retailers and modwalls had the best price on 3x6 tiles. Also, the most beautiful! I'm looking forward to more DIY projects just so I can order more modwalls’ tiles.
Sincerely, |
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Michelle M.
July 30, 2008 |
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When I came to work yesterday, your gorgeous Tile had arrived. It's even more beautiful than I thought when you mentioned frosted. Thank you so much! I will send you pics as soon as we have it installed. Product: (Lush® glass 3x6 subway tile in Cloud frosted).
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Tina O. Ikea store Carson , CA.
July 29, 2008 |
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We LOVE our tile. We are scheduled to have it installed next week, and would be happy to send a photo when it is done. Thanks for great service and great product!! |
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April S.
June 25, 2008 |
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Hello! My husband and I recently tiled our kitchen backsplash in your brio® blends tile, Fresh. It turned out beautifully and we now plan to also do our fireplace surround in he adjoining family room. I’ll be sending some well styled photos to you tomorrow but thought I’d also let you know I also posted some pics of the project along the way on my blog: http://theothertiffany.blogspot.com/2008/06/kitchenin-progress.html
We love your product and already have several friends interested in purchasing similar tile from your site. Just thought I would spread the word!
Thanks! |
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Tiffany M.
June 24, 2008 |
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Hello Rebecca, I am happy you got to see the displays with your product. We are also very excited, it gives the rooms a great atmosphere. The feedback I am getting from the Sales co-workers and peers is that the tile gets a lot of attention…your product is just that good!…your product enhances the appeal of ours. I will keep in touch and thank you for working with me on this project.
(Note: You can now see 6 of modwalls® lush® brio® and ModDotz™ products installed in the Kitchen and “Home 2” displays at the IKEA store in East Palo Alto, California. They help to accent the gorgeouse IKEA cabinets, lighting and accessories so that you can see “real world” examples of the IKEA lifestyle.) |
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Rita H. Ikea East Palo Alto Design Department
June 24, 2008 |
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Hi Sarah, We received our samples a month or so ago (maybe more? Can't remember—we've been on vacation)—and we have since ordered and received a bunch of beautiful glass mosaic tiles from you guys. They're gorgeous. We'll be installing them soon and if they look as good up on the wall as they do in the boxes, we'll definitely send photos.
Thanks for the follow-up! We're very pleased with everything so far. |
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Karen H.
June 19th, 2008 |
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Thank you for your follow-up email. I also wanted to compliment you on your web site. I found it interesting, informative, and easy to navigate. It features your product line very well. |
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David B.
June 17th, 2008 |
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Thanks for a great, reasonably priced product & awesome customer service!
(Installed brio® glass mosaic tile in single colors and blends in 2 bathrooms.) |
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Dottie T.
June 10th, 2008 |
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We are so happy with your product, it has really made the kitchen!
(installed brio® blend “Emma”)
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Marsh M.
June 9th, 2008 |
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We LOVE modwalls®, your tiles made our dreams come true! Every single person who visits us runs their hands over the tiles—both kinds—they steal the show from the rest of the remodel!
(Note: Julie used modwalls® lush® 1” blend Film Noir and ModMetals Hexagon stainless steel tile in her kitchen remodel)
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Julie J.
June 5, 2008
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Hi Sarah, I did get the tiles and they are great. I may be ordering some more samples here soon. Besides the wonderful quality, one of the key selling points for me was the fact that your company works with the developmentally disabled. I do horticultural therapy with MR/DD clients and was thrilled to see this population does piece work for you. I have been telling all of my friends about your company! Looking forward to firming up our remodeling project and ordering tiles soon.
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Jenny P.
May 15, 2008 |
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Rebecca, BRILLIANT! Thank you so very much for taking the time and sharing these FABULOUS ideas! I WILL be purchasing from you! We close on the house next week and I will figure out a few more things in the meantime. MANY thanks again! |
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Gwen T.
May 8, 2008 |
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Dave, I want to report the glass tile is beautiful. I recommended modwalls®.com to my coworkers and friends.
Your service has been wonderful!
Thank you for all your help. |
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Stephanie
April 28, 2008 |
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Heya modwalls® chums... I finally finished my kitchen remodel (8 months). I used a blend that, if I recall correctly, was called "Mid-Century Modern"... and it is aptly named. It was the first time that I had ever used paper-faced glass tile and I found it to be pretty darned simple. Your installation instructions were very clear and you were nice enough to spend a few minutes on the phone with me to get me off on the right foot. I couldn't be happier with the product or the service. Thank you for offering me such beautiful product that was unbelievably affordable. |
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Richard W.
April 22, 2008 |
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We ordered about 35 sq ft of the stem groovy green glass tile from you guys and it's currently up on our kitchen walls as of last week! It's awesome, nothing like it anywhere else that we could find. We'll send you a picture if you collect things like that for your company. Thanks again, we'll recommend you enthusiastically to friends that are doing their kitchen. |
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Best, Doug and Kristin G.
April 21, 2008] |
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We did receive the samples and were very impressed with the product.
Thanks so much for the follow-up! It's great to see a good sales person and a company who does business that way. |
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Nancy H.
April 4, 2008 |
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The tile came today as promised. It looks better if possible in person than on the website. I am really excited about getting started after 22 years it is time to revamp the kitchen and guest bath. Thanks again and have a super weekend. |
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Delyn S.
April 4, 2008 |
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I'm looking at your tile and love it. It's very unique and FINALLY some tile w/style!! I can't look at one more piece of tile that has that basic marble style background!!
Thanks a lot for the info. |
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Tammy V.
March 27, 2008 |
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Hi Sarah, Wanted to let you know that I received the Lush® Chocolate Glass Tiles today and I'm very excited to see the finished backsplash. I really do appreciate your help in this journey and making my idea come to life.
Thanks a MILLION!! |
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Doris B.
February 20, 2008 |
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Hello Sarah, I just wanted to mention that to date I have had assistance from David, Rebecca and yourself with answers to simple questions and directions to information on how best to install my tiles. It has been an EXCELLENT experience dealing with your company. Helping with little things like this question in a timely manner make all the difference. I am already recommending you to friends and family and plan to use your company for further renovation projects down the track. THANKYOU !!!! |
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Cheers, Anne W.
February 6, 2008 |
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Thanks, once again, for taking the time to provide me with genuine personal service, I hadn't found any online manufacturers that could rival showroom service until I contacted you. Looking forward to the samples. |
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Rick W.
February 5, 2008 |
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Love, Love, Love my tiles and have been suggesting modwalls® to all my friends. |
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Thanks, KC
February 4, 2008 |
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I had searched everywhere locally and just couldn't find my mosaic vision. I was about to settle for something other than what I really wanted when I went online and found your website. Within one minute I found exactly what I was looking for and within a few days the tiles arrived on my doorstep. We are so pleased with them and the beautiful walls they have created!
Thank you so much! |
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Catherine P.
January 31, 2008 |
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I would love to share with you how great your tile looks in my brand new bathroom. As you know, I bought the ModDotz penny rounds to use on my floor. I think it looks modern with a nod to the '50s. I used the seabright glass tile as an accent. |
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Barri G.
January 30, 2008 |
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Here's some photos of our atlas tile. I LOVE it! It has completely transformed our bathroom. |
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Lillian G.
January 30, 2008 |
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I am super happy with my new backsplash and with the incredible attention I received from everyone at modwalls®. I really appreciate all the help I received before, during and after I placed my order. I will definitely recommend modwalls® to everyone. Thank you very much... |
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Andrea D.
January 29, 2008 |
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Our kitchen looks bang'n, cork floor, ikea cabinets, that tile was the perfect thing to tie it all in. |
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Matt W.
January 29, 2008 |
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I am so impressed with your glass tiles! I live in the New York area where we have access to everything........I have been looking for the perfect glass tile for quite awhile now. I knew what I wanted but could not find it anywhere. I was about to place an order with another company, and then I saw your add in Dwell magazine. I went onto your website and was blown away by all of the choices. I ordered a bunch of full size sheets and I found the "e;perfect"e; tiles, brio® Whiteness Blend and Clear Red. I have also been showing friends and family (who are also remodeling) your website. |
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Lisa K.
January 8, 2008 |
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Dear modwalls®, thank you for the superior customer service and exceent product. Attached are a few pictures of our completed bar project.
Thanks again. |
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Lee S.
January 1, 2008 |
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Got the order on SAT, that was really fast...now find I like the rock...more to come..
Great folks to work with! |
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Doris F.
January 1, 2008 |
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Thank you so much for the prompt service on my return! You guys rock. I love my new tile work in my bathroom. |
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Terri S.
December 10, 2007 |
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We love these tiles. Thanks for the prompt service! |
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Carol B.
December 4, 2007 |
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I was looking for something else on line and discovered your website instead. Lucky me. I'm a freelance mosaic artist/educator/community builder in Southern California. I have clients that would love to use your materials, they're gorgeous and the idea that many of the materials also give others jobs and self satisfaction is ideal. Wonderful discovery! |
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Betty R.
November 26, 2007 |
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We LOVE our subway tile – it absolutely makes the kitchen sparkle! And at night, we turn off all but one light and it feels like we’re in a swimming pool! Thanks again for your terrific quality and service. We will continue to recommend your company! |
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Jennifer B.
November 1, 2007 |
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Hey Rebecca, Thanks for your prompt reply. That sounds great. I will contact you buy phone to do the ordering. And I'm very excited about your products. Thanks for existing, |
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Ron H.
September 29, 2007 |
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Wow, you guys are fast! Here already! Thanks, the samples are beautiful. |
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Maggie W.
September 29, 2007 |
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Dear modwalls® Management, I am a former, extremely satisfied customer of Mosaic Tile Market and have now received news of the changes made within that company. After careful examination of your website, I felt compelled to write you immediately to tell you how impressed I was with the diversity of tile you offer and the ease of using the modwalls® website as a whole. |
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Anonymous |
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The aspect of modwalls®, however, that riveted my attention most strongly was learning of the high number of its employees who are developmentally challenged. I applaud this decision on the part of modwalls®'s management! As a beginning mosaic artist, it is this unique and socially vital policy of modwalls® that tips the scale in favor of my choosing you as the future supplier of all my mosaic tile needs. As my husband and I restore our newly acquired small, mid-century modern home, we will be certain to include modwalls® in our list of suppliers for materials we need for this time-intensive project. I'm quite pleased to learn that Mosaic Tile Market is now modwalls® and I look forward to our future business relationship. Heartfelt congratulations! |
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Joan Z.
September 19, 2007 |
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Your service has been extraordinary, and the tile is absolutely stunning. We’re putting in some high-end fixtures and KWC accessories, and we will definitely send photos and a glowing recommendation when the project is finished.
Again, thank you. |
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Gus A.
September 10, 2007 |
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My husband and I just renovated our kitchen and were completely unsatisfied with the colors and color blends of glass tile we saw in the tile showrooms. We wanted to create something unique that matched our design idea for the kitchen. We discovered your very cool blender on the web site and created a great custom blend that works beautifully in the kitchen! |
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Kelly & Ed H.
August 29, 2007
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I am writing this email to inform you of the exemplary service that I have received from your employee Kelly. I have spoken with Kelly several times over the phone in regards to an order of glass tile and she has been more than a pleasure to work with! She is very pleasant and has gone beyond the call of duty in providing me several extra sheets to compliment my original order. In these interesting economic times, one can only hope to have an employee who cares as much for customer service as Kelly obviously does! My hat is off to your company and Kelly for a job well done!I guarantee you will see future orders from me as well as other people to whom I will recommend you. |
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Eric S.
August 23, 2007 |
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I'm thrilled! Thank you so much for helping me out. Awesome customer service!!! |
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Diane E.
August 21, 2007 |
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Kelly, Thanks for your phone call. You have terrific customer service and great looking products. |
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Jack J.
July 19, 2007 |
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The tiles for our pool arrived and are beautiful! I am impressed with your company and quality service. |
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Jennifer B.
July 14, 2007 |
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When we get up and running I would love to purchase something from your company mainly because of your great customer service!! |
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Thanks again, Linda H.
June 27, 2007 |
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Thank you, I received my tiles JUST IN TIME! The project is going great and the tiles were in excellent condition. Not one broken tile.
Again, thank you so much. |
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Sharon M.
June 18, 2007 |
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Hello Kelly. I received the order today. Please pass along my thanks for the quick processing.
I love the tile. |
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Darlene H.
May 23, 2007 |
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Wow - I love how quick this order was filled and the tracking was sent. I appreciate the efficiency and will use you for future orders when I tackle the next project. Thanks! |
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Julie M.
April 4, 2007 |
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I will never buy from anyone else! You are fabulous! Your products are tip top, prices are unbeatable AND for an artist not to have to wait two weeks for her tiles!!!!?? Do you know how happy that makes me? I receive my orders in two business days!!! Thank you very much for a friendly website and your great products. I’ll be back! |
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Carole S.
April 4, 2007 |
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Hi - I can't tell you how impressed I am with the way your site is laid out. Being able to quick order has saved me a good hour of waiting for pages to come in - we only have dial up here. Also, the way you can see what is ordered is very handy. And that you can leave your cart for 90 days - I have put lengthy orders in and not submitted, and LOST ALL on other sites. And it is also helpful to know the product you are ordering is indeed in stock.
So, I will be a new customer! |
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Cindy F.
March 29, 2007 |
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Hello Kelly. I received the tiles a lot quicker than I thought!! Thank you so much for your quick response to my order. I was able to finish my project this weekend!! I've dealt with a few companies and by far this one is my favorite :) thanks again for taking such quick care in replacing my tiles. |
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Tawny P.
March 26, 2007 |
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Thanks, Rebecca. You guys are a pleasure to deal with! |
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Jill D.
March 6, 2007 |
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Thanks for accommodating my delivery needs. I have been very impressed with the level of service and support from your company.
I will be sure to send in pictures as soon as we have finished our new bathroom! |
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Chris B.
February 1, 2007 |
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I got my order and it looks awesome!!! Will be ordering more soon Thanks! |
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Mary V.
January 26, 2007 |
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Rebecca, the box of tiles arrived yesterday and they're perfect. Thank you so much. |
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Bobbi L.
December 20, 2006 |
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Thanks very much for the info Rebecca. Incidentally, I had been searching the
web for a while looking for some interesting backsplashes, but to no avail. Your site, and particularly modwalls®, was a breath of fresh air. It appears to be exactly what we are looking for. |
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Richard C.
December 14, 2006 |
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Just received my order yesterday! Couldn't be happier with the service and the product! I wish I had more tiling projects to do now! I will recommend your site to everyone I know looking for tiles! |
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Joe P.
December 8, 2006
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Rebecca, Congratulations on the Sunset Magazine article.
I finally installed the tile in our backsplash. Looks awesome. Thanks for all the extra work swapping out those reds by hand! |
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David E.
November 10, 2006 |
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I just wanted to say that you guys have the BEST website. It’s really easy to maneuver your way through and I have to say that we all had so much fun with customizing option page. It’s almost as much fun as the Van's shoe custom page. |
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Sincerely, Liz A.
November 6, 2006 |
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Hi Dave, my name is Louisa J.; I spoke with you about a week and a half ago. My husband and I ordered your Craftsman blend for our kitchen for our new “old” farmhouse. We LOVE it! I just peeled the paper off and boy was I nervous! It looks amazing, even without being grouted yet!! Our kitchen has an old look and feel to it. Tall cream, slightly distressed shaker style cabinets, honed black countertops and dark wood floors. I know that on your website it talks about people often using your tile blends for modern homes, maybe mid century, but I just want to let you know how amazing the craftsman blend looks in our farmhouse that we built a year and a half ago to look like an older home. I am so excited about how this tile looks, it looks like candy!
Nobody will be able to walk into our house and say “oh, we have the same tile” Big pet peeve of my hubby J.
Thank you again for all your help over the phone.
P.S Did I mention how much we love the tile?! |
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Thanks again, Louisa J.
July 22, 2006 |
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Many thanks for the wonderful products. Our guests have really enjoyed the new floor & shower. |
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Tony K.
July 10, 2006 |
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Hello Rebecca,
I must say that I am quite pleased with your company's attentiveness to its customer's feedback. I thank you very much for responding and greatly appreciate the fact that you are sending me other colors. |
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Kind regards, Laurine S.
May 24, 2006 |
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Thank you! I was very impressed with how well you pack things! And I was also impressed with how quickly you shipped my orders. I look forward to doing more business with you! |
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Donna M.
April 28, 2006 |
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Rebecca, we are very happy with the new kitchen. And thanks for all your help with reminders, tips, and figuring of totals; we definitely used the extra 10% of tile that we ordered. I'm sure the local designer we worked with will be sending more folks your way. |
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Cheers, Carl L.
April 4, 2006 |
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Thank you for the wonderful customer service. You can be sure that I will tell everyone about your website.
Thanks again. |
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-Michele W.
January 29, 2006 |
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